Terms & Conditions

1.Your booking

A booking is confirmed when we have received your deposit and issued you a written booking confirmation. By paying the deposit, the person making the booking confirms that they are over 18, that they accept these Terms on behalf of everyone in their travelling party, and that they have shared these Terms with them.

We communicate digitally. Wherever these Terms refer to notice, confirmation or agreement "in writing", this includes email and WhatsApp messages, and our booking confirmations and other notices to you will be sent to the email address or WhatsApp number you provide. Please keep your contact details with us up to date.

2.Payment

To secure your booking, we require:

• A non-refundable deposit of 30% of the total tour cost at the time of booking.
• The remaining balance no later than 90 days (3 months) before the start of your expedition.

For bookings made within 90 days of departure, full payment is due at the time of booking.

If the balance is not received by the due date, we may treat the booking as cancelled by you, and the cancellation terms below will apply. Bank charges and transfer fees are the responsibility of the payer.

3.If you cancel

Plans change, and we understand. If you need to cancel, please tell us in writing as soon as possible. Written notice may be given digitally, by email to info@dakikexpeditions.com or by WhatsApp message to +255 759 666 660, and cancellation takes effect on the day we receive it. The following charges apply, calculated on the total tour cost:

These charges reflect the commitments we make on your behalf to lodges, camps, park authorities and other suppliers from the moment your booking is confirmed. We strongly recommend travel insurance that covers cancellation (see section 6).

4.If you change your booking

If you would like to change your travel dates, itinerary or party size, contact us as soon as possible. We will do our best to accommodate changes, but they are subject to availability, and additional costs may apply, including any difference in tour price and charges imposed by lodges, camps or airlines. A change of departure date requested within 90 days of travel may be treated as a cancellation and rebooking.

5.If we change or cancel

Safari travel depends on nature, park authorities and conditions on the ground. We may occasionally need to adjust an itinerary, for example substituting accommodation of an equivalent standard or re-routing around road or weather conditions. Where a change is significant, we will tell you as soon as practical and work with you on the best alternative.

In the rare event that we must cancel your expedition for reasons within our control, you may choose between an alternative departure or a refund of all payments made to us. This does not apply to cancellation caused by force majeure (section 9).

6.Travel insurance

We strongly recommend comprehensive travel insurance for every traveller, covering trip cancellation, medical treatment, and emergency evacuation and repatriation. Adventure travel in remote areas carries risks that insurance exists to absorb, so please do not travel without it.

7.Passports, visas and health

You are responsible for ensuring that every member of your party has a passport valid for at least six months beyond the date of travel, any required visas for Tanzania, and any required or recommended vaccinations or health precautions. Requirements change, so please verify them with the relevant embassy or a travel health professional before departure. We cannot refund costs arising from refused entry or incomplete documentation.

8.Park fees and costs beyond our control

Our prices include government park and concession fees at the rates in force when your booking is confirmed. If the Tanzanian authorities increase park fees, taxes or levies between confirmation and travel, we reserve the right to pass on the difference at cost. We will always show you the official basis for any such adjustment.

9.Force majeure

We are not liable for changes, delays or cancellation caused by events beyond our reasonable control, including natural disasters, extreme weather, epidemics, political instability, government action, or the closure of parks, borders or airspace. In such cases we will offer the best available alternative, such as postponement to new dates or a credit toward future travel; refunds in force majeure situations are limited to amounts we are able to recover from suppliers.

10.Your safety and conduct

Safaris and mountain expeditions take place in wild environments and involve inherent risks, including those arising from wildlife, terrain, altitude, weather and remoteness. By booking, you acknowledge and accept these inherent risks. You agree to follow the reasonable instructions of our guides and staff at all times; they are given for your safety. We may remove from a tour, without refund, any traveller whose behaviour endangers themselves, others, or wildlife.

11.Our liability

We choose our lodges, camps, transport providers and other partners with care, but where services are provided by third parties, those services are subject to the suppliers' own terms, and we are not liable for their acts or omissions. To the maximum extent permitted by law, our total liability in connection with your booking is limited to the total amount you paid to us for the tour, and we are not liable for indirect or consequential losses. Nothing in these Terms excludes liability that cannot be excluded under applicable law.

12.Use of this website

These website terms apply to all visitors of dakikexpeditions.com (the "Service"). By using the Service you agree to these Terms and to our Privacy Policy, which describes how we collect and use personal information. You represent that you are over the age of 18.

13.Intellectual property

All content published on this website (including text, articles, itineraries, photographs, videos, graphics, logos and the overall visual design) is the exclusive intellectual property of Dakik Expeditions and is protected under applicable copyright, trademark and intellectual property laws. The Dakik Expeditions name, logo and brand identity may not be used, reproduced, imitated or incorporated into any other material without our prior written consent. Nothing on this website grants any licence or right to use our intellectual property.

14.Feedback and suggestions

We genuinely welcome feedback, ideas and suggestions. By submitting feedback to us, whether through the website, email, social media or any other channel, you agree that we may use, reproduce, adapt or incorporate it into our services at our discretion, without obligation to notify, compensate or credit you. You confirm your feedback does not infringe the rights of any third party.

15.Links to other websites and social media

Our Service may link to third-party websites or social media services that we do not own or control. We assume no responsibility for their content, privacy policies or practices, and we are not liable for any damage or loss arising from your use of them. We advise you to review the terms and privacy policies of any third-party site you visit.

16.Website disclaimer

The Service is provided "as is" and "as available", without warranty of any kind. We do not warrant that the website will be uninterrupted, error-free or free of harmful components, or that its content is complete or current at all times. Itinerary descriptions, prices and availability shown on the website are indicative until confirmed in a written booking confirmation.

17.Limitation of liability for website use

To the maximum extent permitted by law, our liability arising from your use of the website itself (as distinct from a confirmed booking, which is covered by section 11) is limited to USD 100. Some jurisdictions do not allow certain exclusions or limitations, in which case they apply to the greatest extent permitted.

18.Governing law and disputes

These Terms are governed by the laws of the United Republic of Tanzania, excluding its conflict of law rules. If you have any concern or dispute, you agree to first try to resolve it informally by contacting us. If you are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident.

19.Severability and waiver

If any provision of these Terms is held unenforceable or invalid, it will be interpreted to accomplish its objectives to the greatest extent possible under applicable law, and the remaining provisions will continue in full force. Failure to exercise a right under these Terms does not waive that right.

20.Translation

If these Terms are made available in translation, the original English text prevails in the event of any dispute.

21.Changes to these Terms

We may update these Terms from time to time. For material changes we will make reasonable efforts to give at least 30 days' notice before new terms take effect. Continued use of the Service, or a new booking made after revised Terms take effect, constitutes acceptance of the revised Terms. Bookings already confirmed remain governed by the Terms in force at the time of confirmation.

22.Contact us

Questions about these Terms are always welcome:

• Email: info@dakikexpeditions.com
• Phone / WhatsApp: +255 759 666 660
• Web: dakikexpeditions.com/contact

We look forward to embarking on this adventure with you.